Managing uncertainty is the key to planning for the future of work
Modelling for a variety of futures is an important step in understanding the implications of global and regional workplace trends on areas of business such as company culture, real estate portfolios, workplace models and the role of the office.
The way we work is changing – rapidly. Companies and organizations have many questions.
It’s easy to want to jump right in and find solutions to these questions
But in doing so, we run the risk of trying to solve for a future we aren’t certain of through the perspective of a past that is already out of date.
Instead, modelling for a variety of futures provides a framework to guide decision making.
Scenario planning is a hugely effective tool to jump-start this process as it helps us shift the perception of the present and understand what the future may hold.
Through scenario planning we can begin to identify the factors which will impact the workplace in the future and to provide insights into how work practices could change over the next decade. Companies and organizations can use these insights to inform their strategic planning around the role of the office, company culture, real estate portfolios and workplace models so that they are future-ready.
2030: Four visions of the future
Our workplace experts collaborated with colleagues across five continents and from different disciplines to come up with four credible scenarios for 2030.
These scenarios are based on two critical uncertainties that our experts felt would have the most impact on future workplaces: knowledge and skill equity/inequity, and hyper-localization and globalization.
Scroll down and explore a summary of these scenarios and the possible implications for real estate, people, technology and business operations and processes. Then, share your feedback on our interactive poll. We’d love to know what you think.
If you want to know more about these possible futures and their implications for the future of work, please click on the link below to download our full findings.
Download full reportTake the live poll
Scenario planning does not predict the future. Rather, this exercise gives us a platform to imagine – then plan. We are not saying that any of these scenarios will actually happen, though are seeing workplace trends that point in certain, familiar, directions.
At AECOM, we want to build back better. We want to help global organizations enable their workforce to work effectively as individuals and teams over the next decade and beyond.
This scenario framework is just one way that we are helping clients make decisions about their future workplaces, and what the journey to get there might look like.
Our workplace teams use the four hypothetical futures to help clients navigate uncertainty, mitigate risks and explore future eventualities. Scenario planning is a process, which has to be meaningful and relevant to each individual organization. So, we help clients consider external factors that lie beyond their control by tailoring this scenario planning methodology, helping them define their central question so that they can further understand their specific business needs and develop their real estate strategy.
Ideally, this framework should be used in conjunction with other methods such as workforce surveys and pulse polls that help companies look inwards to deepen and extend understanding of their own workforce. At AECOM, we ran an internal competition asking our employees to consider what they thought the workplace of the future would look like across the topics of technology and connectivity; people and culture; and workspaces and office. We have written about how the winning results have informed our Fast Forward to the Future policy.
Together, these methods help us understand the complexities of the challenges before us and where workplace trends are going – so that companies can create agile, workplace strategies that are future-ready, no matter what lies ahead.
To explore how these scenarios could impact your company's real estate strategy or for more info on AECOM’s workplace offer, please contact article authors and workplace specialists June Koh and Zoe Humphries.
