The Future of Infrastructure



AECOM would like to thank all of the contributors and partners involved with this research.



AN INFORMED, ENGAGED PUBLIC IS KEY to modernizing infrastructure

Michael S. Burke, Chairman and Chief Executive Officer of AECOM: Mr. Burke has guided the evolution of AECOM into the world’s premier, integrated infrastructure firm. He is chair of U.S. Business Roundtable’s Infrastructure Committee and co-chair of the Steering Committee, Infrastructure and Urban Development Industries, World Economic Forum.

Specialist consultant Clive Lipshitz contributed to this article.

Clive Lipshitz, Investment Strategist: Mr. Lipshitz has extensive experience within global asset management firms designing, developing, and marketing alternative investment products, particularly infrastructure and real estate strategies. With a strong interest in addressing challenges facing the largest institutional investors, Clive has undertaken and published solutions-oriented research into pension plans at Stanford University and New York University.


How well do you know your community?

Kelli Bernard, Executive Vice President, America Cities Program: A champion of high-quality stakeholder engagement, Kelli is responsible for creating strategies and solutions to address our cities’ most challenging problems by leveraging AECOM’s integrated delivery platform with innovative models across various market sectors. Kelli has extensive experience in economic development, land-use planning, housing, redevelopment and public affairs. She also has in-depth knowledge of public/private partnerships, public finance and infrastructure investment. 

With thanks to AECOM’s global stakeholder engagement team and, for the case studies, Tom Parrish, Ian Newiss, Avril Fisken, and Sonia Doohan.


Making cities resilient: Houston takes a cyber stress test 

We would like to thank John Esquivel, National Preparedness & Infrastructure Protection, AECOM, Larry Satterwhite, Assistant Chief, Houston Police Department; George Buenik, Director of Public Safety and Homeland Security at City of Houston; Jack Hanagriff, Law Enforcement Liaison at City of Houston; Mel Bartis, Deputy Emergency Management Coordinator at City of Houston; and Mike Bell, Chief Technology Officer, Houston Police Department for their contributions to this article. In addition, we want to thank the Harris County Office of Homeland Security & Emergency Management for their images of the Jack Voltaic exercise featured.


Olmsted Dam and making modern AMERICA

Sue Ann Averitte, Corporate Vice President, Global Quality: Sue Ann’s focus is on further advancing AECOM’s quality systems and the adoption of lean design and construction principles. Under her leadership, the firm is instilling a culture where employees strive for excellence and embrace continuous improvement. She is a Certified Six Sigma Master Black Belt and an ASQ Certified Manager of Quality / Organizational Excellence.

Brad Bell, Senior Construction Engineer, AECOM: With his particular skill in improving productivity, Bradley has worked on a wide variety of construction projects as project engineer, lead scheduler, cost engineer, field engineer, office engineer, quality control inspector, and CAD operator. His firm fixed price or cost reimbursable projects have included hydroelectric power plants, light rail, roads and bridges, and locks and dams for various customers.

Kevin McLaughlin, Executive Project Director, Vice President, AECOM: Kevin’s work on major infrastructure construction projects includes dams, highways, and hydroelectric plants. His extensive experience in project execution includes project management, construction management, design oversight, constructability reviews, contracts management, construction engineering, construction, safety, quality, coordination with agencies and local jurisdictions. The projects he has worked on have been technically challenging and require significant coordination for successful execution.


Right here, right now: the future is Mobility as a Service 

Stephen Engblom, AIA, LEED AP, Senior Vice President/Global Director, Cities: Stephen is an architect with a global track record of working with public and private sector clients to develop and deliver healthy and successful cities. As Global Director of Cities at AECOM, Stephen and his team are dedicated to forward-thinking urban policy and development strategies that underpin world-class infrastructure to enhance the environment, equity, and economy of our cities.

Veronica Siranosian, AICP, Director, AECOM Ventures: With a background in public- and private-sector urban planning, Veronica develops and delivers mobility and smart city strategies and projects that integrate technology and innovation. She has managed and prepared technology feasibility studies, pilot design, and deployment for first-of-their-kind projects across multiple modes, including connected and automated vehicle technologies and Hyperloop.

We would also like to thank Cristian Bevington, Analyst, Cities; Nick Busalacchi, Business Transformation Consultant; Daniel Corey, Vice President, Deputy National Intelligent Transportation Systems Practice Leader; Robert Edelstein, National Intelligent Transportation Systems Practice Leader; Roger Jeffries, Technical Director, Transport Advisory; Dalia Leven, AICP, Consulting Manager; George Lunt, Technical Director; David Roden, P.E., Senior Consulting Manager; and Duncan Urquhart, Principal Environmental Scientist for their contributions to this article.


All change? Infrastructure’s next-generation workforce

Mary Finch, Executive Vice President and Chief Human Resources Officer: Aligned to her strengths and experience in driving business transformation, Finch’s focus is establishing a culture aligned to AECOM’s strategy of creating the world’s first fully integrated infrastructure company. Through partnership with the executive leadership team, Finch established a renewed set of core values, leadership behaviors and attributes to inform and direct the company’s ways of working and an overall talent strategy. 


With special thanks to the senior industry interviewees who contributed to the report: 

Andrew Carruthers, End Market Executive Director - Infrastructure and Environment, Asia Pacific, AECOM

Derrick Pang, Chief Executive Officer, Allied Asia Infrastructure

Gene Soo, Hong Kong General Manager, Citymapper

Ken Kanofski, Chief Executive, Roads and Maritime Services, New South Wales, Australia

Lara Poloni, Chief Executive Officer, EMEA, AECOM

Lawrence Wong, Minister for National Development and Second Minister for Finance, Singapore

Michael Lewis, Executive Director, Colorado Department of Transportation

Dr. Nabeel M. Al-Amudi, Minister of Transport, Saudi Arabia

Peter Leung, General Manager of Operations Projects, MTR, Hong Kong

Peter Runcie, New Industries and Future Cities Leader, the Commonwealth Scientific and Industrial Research Organization

Phil Wilbraham, Expansion Programme Director, Heathrow Airport

Rob Meikle, Chief Information Officer, City of Toronto

Sir John Armitt, Chair, U.K. National Infrastructure Commission

Stuart Harvey, Major Projects Director, Transport for London

Veronica Siranosian, Vice President, AECOM Ventures

Ronnie (Veronique) Hakim, Managing Director, New York Metropolitan Transportation Authority


This report was produced by AECOM’s Strategic Marketing Team.


For further information on this report, please contact:
Harriett Hindmarsh, Vice President, Enterprise Strategic Marketing 

We would like to thank Virgin Hyperloop for the use of their imagery on Virgin Hyperloop One Feasibility Study.


AECOM would like to thank all clients, partners and project teams for their help in producing this publication. Every effort has been made to ensure accuracy, give credits and trace copyright holders where appropriate. If any have been inadvertently overlooked, the necessary arrangements will be made at the first opportunity to amend the publication. 

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